YOUR QUESTIONS ANSWERED

Cosmedicine believes that everyone can have a lifetime of healthy skin, if they take care of it. An important Cosmedicine goal is educate customers about how to achieve healthy skin and. We know our customers care about the products they use and often have specific questions.

If you have a question, we encourage you to browse the questions below to see if you can find the answer here. If not, please email us at CustomerSvc@cosmedicine.com and we will answer your question directly.

Q. Does my oily skin need hydration? That seems counter-intuitive.

A. Yes! Many people produce excess oil because their skin is very dry. They may be using overly drying skincare products in an attempt to control excess oil, but the result is the opposite. Excessive dry skin will produce more oil to compensate and a vicious cycle begins. Oily skin should be treated by removing excess sebum (oil) and providing hydration to balance skin.

Q. Does Cosmedicine test its products on animals?

A. No. The only animals Cosmedicine tests on are people.

Q. Are the ingredients in Cosmedicine products man-made or natural?

A. Cosmedicine products are formulated with ingredients that are best for the skin. The marriage of science, technology and nature allows the best of both worlds to give the skin everything it needs to be healthy and beautiful. Cosmedicine utilizes naturally derived, botanicals, OTC grade ingredients, and synthecized ingredients in complex formulations that are readily accepted by the skin. We choose ingredients based on what will work best to create the healthiest environment for the skin, based on proven efficacy and history of safety.

Q. What is the mattification ingredient in Med-Matte?

A. The mattification ingredient in Medi-Matte is a trade secret. The formula makes oil evaporate off quicker and flash off the surface of the skin.

Q. Does Cosmedicine use fat or water soluble Vitamin C?

A. Cosmedicine uses both fat soluble and water soluble Vitamin C: Ascorbic Acid, Sodium Ascorbate, Magnesium Ascorbyl Phosphate and Sodium Ascorbyl Phosphate. This is to insure the maximum and most efficient absorption of Vitamin C by the skin.

Q. Are Cosmedicine products free of gluten?

A. Yes.

Q. Are Cosmedicine products free of phthalates?

A. Yes.

Q. What is the difference between MegaDose and MegaDose PM?

A. The difference is retinol, which is in MegaDose PM. Retinol is a derivative of Vitamin A is the active ingredient in several prescription skincare products and helps reduce fine lines and improve mottled skin pigmentation. Retinol can cause photosensitivity, so it is only included in the nighttime formula of MegaDose. You can use MegaDose day and night, but we recommend you only use MegaDose PM at night.

Q. Why is dimethicone listed at the top of box as an active ingredient?

A. Dimethicone is listed as an active ingredient because at this level of the ingredient, it is a skin protectant drug that is regulated by the Federal Drug Administration (FDA). Since it is classified as an over the counter (OTC) drug, it is labeled as such and is under strict guidelines regarding its manufacture and filling processes.

Q. I have heard a lot about parabens. What is Cosmedicine's position on them?

A. Parabens have a very long history of use in cosmetics and drugs and they are rated second only to water as the ingredient most commonly used in cosmetic formulations. They are also the most widely used preservatives both in the U.S. and overseas. Parabens meet several of the criteria of an ideal preservative in that they have a broad spectrum of antimicrobial activity and that they have a long safety history because they are relatively non-irritating, non-sensitizing and non-poisonous. Parabens are used in some Cosmedicine products.